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    by: Ron Zemke, Thomas K. Connellan, Les Bell

    Sustaining Knock Your Socks off Service

    Categories
    Non Fiction
    Business & Economics
    Sustaining Knock Your Socks off Service
    Sustaining Knock Your Socks off Service
    Sustaining Knock Your Socks off Service
    Sustaining Knock Your Socks off Service

    $5.00 $8.00

    Condition

    Used
    New / Like New

    Format

    Paperback
    Hardcover

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    Sustaining Knock Your Socks off Service

    Sustaining Knock Your Socks off Service

    By: Ron Zemke

    1 copy available

    Rare find!
    Only 1 copy left.
    This shop is having a sale!
    Get 10% off when you spend $15.00

    More from this author

    More books by Ron Zemke

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    Product Details

    Category - Non Fiction / Business & Economics

    Format - Paperback

    Condition - Excellent

    Listed - 2 years ago

    Views - 4

    Ships From - Massachusetts

    Est. Publication Date - Jul 1993

    Overview

    Publisher Description

    Ron Zemke shook up the service industry with his two bestselling books on delivering and managing "knock your socks off" service. Now, he and Tom Connellan, a leading authority on the behavioral aspec...

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