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    This Is Service Design Doing

    by: Marc Stickdorn, Markus Hormess, Adam Lawrence, Jakob Schneider

    Categories
    Textbook/Educational Curriculum
    College & Above

    This Is Service Design Doing

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    This Is Service Design Doing

    This Is Service Design Doing

    By: Marc Stickdorn

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    Overview

    Publisher Description

    How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between servic...

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