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    The Nordstrom Way to Customer Service Excellence

    by: Robert Spector, Patrick D. McCarthy

    The Nordstrom Way to Customer Service Excellence

    Sold Out

    Categories
    Non Fiction
    Business & Economics

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    The Nordstrom Way to Customer Service Excellence

    The Nordstrom Way to Customer Service Excellence

    By: Robert Spector

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    The Nordstrom Way to Customer Experience Excellence

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    Published
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    Overview

    Publisher Description

    First published in 1995, The Nordstrom Way is a classic guide to great customer service. This new book replaces The Nordstrom Way with an even more practical guide to becoming the “Nordstrom” of your ...

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