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    Authenticity
    Categories
    Non Fiction
    General Nonfiction

    by: James H. Gilmore, B. Joseph Pine II

    Authenticity

    Condition

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    New / Like New

    Format

    Paperback
    Hardcover

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    Authenticity

    Authenticity

    By: James H. Gilmore

    2 copies available

    $5.00

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    Product Details

    Category - Non Fiction / General Nonfiction

    Format - Hardcover

    Condition - Good

    Listed - A month ago

    Views - 1

    Ships From - Florida

    Est. Publication Date - Oct 2007

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    Published
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    Overview

    Publisher Description

    The authors list the five factors that most directly influence customer perceptions: the operational essence of the enterprise, the nature of its offerings, the effects of the organization's heritage,...

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