Mark H. McCormack

—Arold Palmer, Golfweek magazine After years of experience in the high-powered realm of international busi-ness, Mark H. McCormack, the founder and chairman of the International Management Group, has finally decided to share the winning strategies he feels are necessary to become a success in the world of sales. In On Selling, the second book in the author's informative new business series, McCormack uses honest discussion and anecdotal examples to demonstrate the best ways to sell to even the most stubborn of customers. You will learn: the subtleties of identifying who actually makes the buying decisions in a sale and why it isn't always the person with the most impressive title how to gauge how well you are doing at any stage in the sales process when to push and when to hold back that your sales style, no matter how successful, may not always be appropriate how a little fine tuning goes a long way the secrets of turning a first-time customer into a lifelong customer and much more!

Light Hardcover (1 lb or less)

Florida

First printing of this book 

On Selling

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Denis Waitley

Seeds of Greatness The ten best-kept secrets of total success may be the last self-help book you will ever need to read ...terribly significant and particularly explosive in power for human development." Dr. Robert H. Schuller, Founder and Pastor, Crystal Cathedral, Garden Grove, California "Denis Waitley has helped thousands of people learn how to live a better life." Spencer Johnson, Coauthor, THE ONE MINUTE MANAGER 'Denis Waitley cares about you and wants you to win at life." Kenneth Blanchard, Ph.D., Coauthor, THE ONE MINUTE MANAGER ...a fascinating and immensely helpful study ... enjoyable, compelling, and challenging." Ted W. Engstrom, President, World Vision "...thoughtfully and intelligently done... I expect this book to become a classic in the 'success' field." Charles Paul Conn, Author of AN UNCOMMON FREEDOM "I love it ... and I look forward to sharing this inspirational addition to growing with those who are close to me."

Hardcover (1 to 2 lbs)

Best-Kept Secrets of Total Success

Reveals ten basic principles of success gleaned from years of observing leaders in a wide variety of fields, and offers anecdotes, illustrations, charts, exercises, self-examination procedures, and action steps designed to help people improve their lives.

The Seeds of Greatness

5e895728-6a16-4ff0-8e57-3f2a40ac1f9e-1

Josh Gordon

Advance Praise for Tough Calls: "One of the best sales guides I have ever read. Marketers need help in gaining market share and increasing margins; I particularly like the consultative point of view." —Steven I. Florio, President and CEO, The Condé Nast Publications Inc. "A thoughtful, step-by-step analysis of workable sales techniques to cope with the most difficult kinds of customers." -John Wickersham, President and CEO, Bill Communications "Packed with proven selling tips and tactics. I know, because I've worked with and benefited from Gordon's selling techniques for over ten years." —Cameron B. Bishop, Senior Vice President, Intertec Publishing Corp. "A valuable sales tool that provides great anecdotes of real-life situations and offers unique insight and a strategic approach to help close the sale." -Ellen Mazukina, Director of Development Marketing & Promotions, Marriott International "Just when you thought books on selling were all the same old positive self-image stories, this book explores the psychology of many real-life customers and how to manage them." -Michael Humphries, Marketing Consultant, Digital Equipment Corporation "Tough Calls is superlative. It offers fresh ideas, distinct techniques, and countering points to defuse customer objections and to win long-lasting loyalty." -Tom McLoughlin, C&I Marketing & Sales Manager, General Electric Wiring Devices

Paperback (1 to 2 lbs)

Selling Strategies to Win over Your Most Difficult Customers

Gathers practical advice and closing strategies specifically tailored to twenty categories of abrasive, indecisive, incompetent, or difficult customers, and discusses the pitfalls of doing business with each type

Tough Calls

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Raymond C. Johnson

"Every generation learns anew from its own Dale Carnegies and Norman Vincent Peales the important lessons of life that no university or graduate school ever lists among its many courses: the need to understand and develop the interpersonal arts Raymond Johnson pinpoints in this short, splendid book."

The Art of Self-Management for Success

The Achievers ( 1st Edition  copy ) 

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Martin E. P. Seligman

You can acquire optimism and significantly improve your life. Are you an optimist or a pessimist? How do you feel if a friend says something that hurts your feelings? How often do you take on exciting new projects or celebrate your successes? Now psychologist Martin E.P. Seligman, one of the world's experts on motivation, shows you how to chart a new approach to living with "flexible optimism." In this groundbreaking guide, based on over twenty years of clinical research, Dr. Seligman outlines easy-to-follow techniques that have helped thousands of people rise above pessimism and the depression that accompanies negative thoughts. LEARNED OPTIMISM shows you how to: Recognize your "explanatory style"- what you say to yourself when you experience setbacks-and how it influences your life * Boost your mood-and your immune system-with healthful thoughts * Help your children by practicing the patterns of thought that encourage optimism at an early age-at home * Stick to your diet or resolve a difficult business deal: break the "I-give-up" habit with Dr. Seligman's ABC techniques * Change your interior dialogue and experience the astonishing positive results.

Light Paperback (1 lb or less)

How to Change Your Mind and Your Life

Compiles scientific evidence that optimism is vital to overcoming defeat and exhibits how readers can learn the habit of optimism necessary for a successful and happy life.

Learned Optimism

c450a57b-e1cf-4165-91a7-b2ccf9863f54-1

Eugene B. Griessman

« Time Tactics is a terrific book. I loved it. You'll find it motivating and tremendously useful for every area of your life. 

A new approach to time management focusing on how highly successful people get their work done without sacrificing the life they live.

This entertaining volume has what no other time management book has: insights on how to manage time from high achievers such as Malcolm Forbes, Jr., Ted Turner, Sandra Day, Dr. Johnnetta Cole, and Home Depot CEO Bernie Marcus. Dr. B. Eugene Griessman has interviewed hundreds of contemporary peak performers (and researched dozens of historical high achievers) to unearth the secrets of their success. He presents their time management tactics in short "Bites" designed to inspire today's time-starved reader­­ whether they're over worked managers, working moms, entrepreneurs on the go, or even newly unemployed people who must suddenly learn to structure their own time.

Time Tactics of Very Successful People

a6654ef5-78eb-4057-a550-1097bc1bd03b-1

Arthur Freeman

Rose DeWolf

• Have you ever thought: "I'd better not try, I could be embarrassed"? • Does it bother you to see someone you know get ahead— of you? • Have you ever thought: "It's my responsibility to make sure my loved ones are happy"? • Is your motto "Anything worth doing must be done absolutely right"? • Do you tend to qualify your responses? That is, do you find yourself saying: "Yes, it's good, but..."? • Have you ever concluded: "Everybody thinks I messed up"? • Have you ever thought: "I just can't lose. Let's face it, when you've got it, you've got it"?

Heavy Hardcover (2 to 4 lbs)

Gives advice and techniques to eliminate negative thinking patterns.

The Ten Dumbest Mistakes Smart People Make and How to Avoid Them

616bbc19-0073-47a8-a7b4-90f5df0f6ac1-1

Robert J. Sternberg

Successful Intelligence

845bc44b-1462-43ab-a718-93df5551610c-0

Camille Lavington

"Camille Lavington challenges all of us to 'see ourselves as others see us' and provides ideas and insights for anyone interested in becoming a more effective person." —Joseph J. Malone, president and CEO, Equitable Companies Incorporated

How to Make the Right Impression in Your Business and Social Life

You've Only Got Three Seconds (1st Edition ) 

51affd5c-f9a3-4a0b-904c-51f82675098d-0

Your Maximum Mind

Howard H. Stevenson

Jeffrey L. Cruikshank

Mihnea C. Moldoveanu

Michael C. Moldoveanu

"As an investor of a $28 billion portfolio, 1 am always interested in the power of predictability. Do Lunch or Be Lunch presents a strong framework for creating opportunity out of chaos, and achieving a profit!"

The Power of Predictability in Creating Your Future

Explains how to refine predictive skills, make decisions, measure risk, understand conflict, and improve human interactions

Do Lunch or Be Lunch

451e313f-e132-493f-a044-de4d53ea50e5-0

Ellen Michaud

Russell Wild

Think Better! Think Clearer! Think Faster! Become The Master Of Your Mind! Learn Everything You Need To Know About:

A Total Program to Sharpen Your Thinking and Age-Proof Your Mind

Includes tips on how to think clearer, learn faster, and improve memory

Boost Your Brainpower

ca1a2045-883d-4dd3-a372-8d98d6b2a60e-1

Will Bulsiewicz

"Fiber Fueled is packed with sensible advice on how to thrive in our overfed, under-nourished, and hyper-medicated world." -DAVID SINCLAIR, PhD, AO, New York Times bestselling author of Lifespan

The Plant-Based Gut Health Program for Losing Weight, Restoring Your Health, and Optimizing Your Microbiome

The instant New York Times, USA Today, and Publisher's Weekly bestseller A bold new plant-based plan that challenges popular keto and paleo diets, from an award-winning gastroenterologist. The benefits of restrictive diets like paleo and keto have been touted for more than a decade, but as renowned gastroenterologist Dr. Will Bulsiewicz, or "Dr. B," illuminates in this groundbreaking book, the explosion of studies on the microbiome makes it abundantly clear that elimination diets are in fact hazardous to our health. What studies clearly now show--and what Dr. B preaches with his patients--is that gut health is the key to boosting our metabolism, balancing our hormones, and taming the inflammation that causes a host of diseases. And the scientifically proven way to fuel our guts is with dietary fiber from an abundant variety of colorful plants. Forget about the fiber your grandmother used to take--the cutting-edge science on fiber is incredibly exciting. As Dr. B explains, fiber energizes our gut microbes to create powerhouse postbiotics called short-chain fatty acids (SCFAs) that are essential to our health. SCFAs are scientifically proven to promote weight loss, repair leaky gut, strengthen the microbiome, optimize the immune system, reduce food sensitivities, lower cholesterol, reverse type 2 diabetes, improve brain function, and even prevent cancer. Restrictive fad diets starve the gut of the critical fiber we need, weaken the microbes, and make our system vulnerable. As a former junk-food junkie, Dr. B knows firsthand the power of fiber to dramatically transform our health. The good news is that our guts can be trained. Fiber-rich, real foods--with fruits, vegetables, whole grains, seeds, nuts, and legumes--start working quickly and maintain your long-term health, promote weight loss, and allow you to thrive and feel great from the inside out. With a 28-day jumpstart program with menus and more than 65 recipes, along with essential advice on food sensitivities, Fiber Fueled offers the blueprint to start turbocharging your gut for lifelong health today.

Fiber Fueled

39f9284a-2f3b-4edf-929c-54b4f5c79235-1

Tony Alessandra

"Non-Manipulative Selling provides practical tools that will help salespeople to influence others effectively in a world that wants to buy and not be sold." author of Situational Selling and Situational Leadership "If you deal with people, read this book. Communications, values, empathy, needs, and trust... these powerful keys are defined, simplified, and taught to make us masters of the sales process. author of The Seeds of Greatness and The Winner's Edge "You will probably double your income and have fun at the same time, once you learn and apply the sales techniques in this great book."

Salespeople are among the most highly paid professionals in American society, and they are very important to the economy. Why, then, do so few people respect sales as a career? In Non-Manipulative Selling the authors attempt to address that question for a broad business audience. Non-Manipulative Selling offers the strategies and techniques for creating customers, not just sales.

Non-Manipulative Selling

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"GRISHAM'S BEST STORYTELLING TO DATE." — Chicago Tribune They are at the center of a multimillion-dollar legal hurricane: twelve men and women who have been investigated, watched, manipulated, and harassed by high-priced lawyers and consultants who will stop at nothing to secure a verdict. Now the jury must make a decision in the most explosive civil trial of the century, a precedent-setting lawsuit against a giant tobacco company. But only a handful of people know the truth: that this jury has a leader, and the verdict belongs to him.... He is known only as Juror #2. But he has a name, a past, and he has planned his every move with the help of a beautiful woman on the outside. Now, while a corporate empire hangs in the balance, while a grieving family waits, and while lawyers are plunged into a battle for their careers, the truth about Juror #2 is about to explode in a cross fire of greed and corruption—and with justice fighting for its life....

The Runaway Jury

John Lescroart

Nine and a nalt years ago, a young thug leaving the courtroom after his sentencing promised to kill two prosecutors. He just got out of prison. One of the prosecutors is missing. The other one, Dismas Hardy, is running out of time...

Former San Francisco lawyer Dismas Hardy is being hunted by one of the thugs he once put away in this thriller from New York Times bestselling author John Lescroart.

Soldier. Cop. Lawyer. Dismas Hardy's done the tough jobs, and had some tough luck. Now he's kicking back and tending bar at the Shamrock in San Francisco. But the past returns in the form of Rusty Ingraham--a former fellow prosecutor who drops by for a drink, warning Hardy that a perp they put away nearly ten years ago just got released...and might still be looking for revenge.

Next thing Hardy knows, Ingraham's houseboat becomes a murder scene, with a dead woman on board and Ingraham, presumably, at the bottom of the bay. To save himself, Hardy's got to solve the case. But there's more than one kind of payback, and it's not just the ex-con who might have wanted it. Now, as he tangles with a mob enforcer, a rejected lover, and a renegade cop, Hardy is haunted by the knowledge that the later you pay, the steeper the price...

The Vig

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Robert K. Tanenbaum

Ratcheting up the cliff-hanging action of his spellbinding New York Times bestseller Fury, Robert K. Tanenbaum pits Manhattan D.A. Butch Karp against a psychotic villain dead set on revenge. He's a political time bomb whose bid to become New York City's mayor was foiled by Butch Karp. Now Andrew Kane, awaiting trial for murder, escapes custody and stages a shocking and violent standoff in upstate New York. The manhunt is on for Kane before his plan for wide-scale destruction, targeting Karp and thousands of innocent lives, comes to pass. Karp's wife, Marlene Ciampi, is lured into an underworld of Russian gangsters whose ties to global terrorism pull her in over her head. For Butch and Marlene, survival depends on outwitting the world's most depraved criminal masterminds.... "Tanenbaum keeps the suspense level high."

He's a political time bomb whose bid to become New York City's mayor was foiled by Butch Karp. Now Andrew Kane, awaiting trial for murder, escapes custody and stages a shocking and violent standoff in upstate New York. The manhunt is on for Kane before his plan for wide-scale destruction, targeting Karp and thousands of innocent lives, comes to pass. Karp's wife, Marlene Ciampi, is lured into an underworld of Russian gangsters whose ties to global terrorism pull her in over her head. For Butch and Marlene, survival depends on outwitting the world's most depraved criminal masterminds....

Counterplay

eb55a0b9-48a5-4005-9092-544c1c85aa58-1

Michael Brandman

"If Spenser is the invincible knight, the timeless hero of American detective fiction, then Jesse Stone is the flawed hero of the moment, a man whose deficiencies define his humanity....

Paradise, Massachusetts, police chief Jesse Stone returns in a brilliant new addition to the New York Times-bestselling series.

Paradise, Massachusetts, is preparing for the summer tourist season when a string of car thefts disturbs what is usually a quiet time in town. In a sudden escalation of violence, the thefts become murder, and chief of police Jesse Stone finds himself facing one of the toughest cases of his career. Pressure from the town politicians only increases when another crime wave puts residents on edge. Jesse confronts a personal dilemma as well: a burgeoning relationship with a young PR executive, whose plans to turn Paradise into a summertime concert destination may have her running afoul of the law.

When a mysterious figure from Jesse's past arrives in town, memories of his last troubled days as a cop in L.A. threaten his ability to keep order in Paradise-especially when it appears that the stranger is out for revenge.

Robert B. Parker's Killing the Blues

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Keith Thomson

When Charlie Clark takes a break from his latest losing streak at the track to bring home his Alzheimer's-addled father, Drummond, they're attacked by two mysterious shooters. At first, Charlie thinks his Russian "creditors" are employing aggressive collection tactics. But once Drummond effortlessly hot-wires a car, Charlie discovers that his father was a deep cover CIA agent... and extremely sensitive information is rattling around his mind. Now the CIA wants to "contain" him, so the two embark on a wild chase through the labyrinthine world of national security that will force them to confront unspeakable danger, dark conspiracies, and what it means to be a father and son.

A Novel

After his apartment is blown up by would-be killers, Charlie learns that his father, who suffers from Alzheimer's disease, used to be a spy for the CIA and part of an operation that sold faulty nuclear technology to terrorists.

Once a Spy

0eba4ff0-5637-4428-b7c4-014245d35115-1

Robert Crais

Prominent restaurateur Teddy Martin is facing charges in his wife's brutal murder. But he's not going down without spending a bundle of cash on his defense. So his hotshot attorney hires P.I. Elvis Cole to find proof that Detective Angela Rossi tampered with the evidence. Rossi needs a way back to the fast track after falling hard during an internal investigation five years ago. But Cole needs to know if she's desperate enough to falsify the case against Martin in order to secure her own position. As Cole and his partner Joe Pike work their way through a tangle of witnesses and an even greater tangle of media, they begin to suspect that it's not the police who are behind the setup.

An Elvis Cole Novel

Sunset Express

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Nelson DeMille

The Cold War is over, and Keith Landry, one of the nation's top intelligence officers, is forced into early and unwanted retirement. Restless, Landry returns to Spencerville, the small Midwestern town where he grew up. The place has changed in the quarter century since Landry stepped off his front porch into the world, but two important people from his past are still there. The first is Annie Prentis, his school sweetheart and college lover. The second is Cliff Baxter, the high school bully, Landry's rival, and now the police chief of Spencerville and the jealous and possessive husband of Annie Prentis. They're all about to come together again-and rip Spencerville apart with violence, vengeance, and renewed passion. "Intense, absorbing, suspenseful... an uncommonly strong plot. A thriller that transcends the genre." - Washington Post Book World "Rich ... Moving ... Inspired." — Philadelphia Inquirer

The cold war is over, and Keith Landry, one of the nation's top intelligence officers, is forced into early and unwanted retirement. Restless, Landry returns to Spencerville, the small Midwestern town where he grew up. The place has changed in the quarter century since Landry stepped off his front porch into the world, but two important people from his past are still there: Annie Prentis, his first love, and Cliff Baxter, the high school bully who became the police chief of Spencerville and Annie's possessive husband. They're all about to come together again-and rip Spencerville apart with violence, vengeance, and renewed passion.

Spencerville

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Matt Richtel

We all keep secrets, but what if someone wasn't just stealing our secrets but changing them... and our brains? Journalist Nat Idle is nearly gunned down in Golden Gate Park. He quickly learns it was no random attack. Suddenly, in pursuit of the truth, he's running for his life through the shadows of Silicon Valley, a human lab animal caught in a deadly maze of neurotechnology and institutional paranoia. And his survival rests entirely in the hands of his eighty-five-year-old grandmother, Lane, who's suffering from dementia and can't remember the secret at the heart of the world-changing conspiracy. Author, technology reporter, Pulitzer Prize winner, MATT RICHTEL has dreamed up an exquisite nightmare firmly grounded in true science. The future is now, the possibilities endless.. and positively terrifying.

We all keep secrets, but what if someone wasn't just stealing our secrets but changing them . . . and our brains? Journalist Nat Idle is nearly gunned down in Golden Gate Park. He quickly learns it was no random attack. Suddenly, in pursuit of the truth, he's running for his life through the shadows of Silicon Valley, a human lab animal caught in a deadly maze of neurotechnology and institutional paranoia. And his survival rests entirely in the hands of his eighty-five-year-old grandmother, Lane, who's suffering from dementia and can't remember the secret at the heart of the world-changing conspiracy. Author, technology reporter, Pulitzer Prize winner, Matt Richtel has dreamed up an exquisite nightmare firmly grounded in true science. The future is now, the possibilities endless . . . and positively terrifying.

Devil's Plaything

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It is dusk on July 17, 1996. A man and a woman who are married-but not to each other-make love on a Long Island beach as a video camera records their plea-sure... and something more. Out over the ocean, TWA Flight 800 suddenly explodes with 230 victims on board, the terrible blast illuminating the sky. The government's verdict is mechanical failure. But the videotape may tell another story-if it can be found. Now, on the fifth anniversary of the crash, two members of the Federal Anti-Terrorist Task Force set out to reopen the case: John Corey, an ex-NYPD de-tective, and his wife, Kate Mayfield, a career FBI agent. Together, they hunt for the crucial video... and race toward an elusive truth even more horrifying than the crash itself.

#1 NEW YORK TIMES BESTSELLER "Nelson DeMille at full tilt with another engaging, exciting, and impeccably researched thriller." - The Guardian On a beach at dusk, while Bud Mitchell and Jill Winslow conduct their illicit love affair in front of a video camera set to record each steamy moment, a terrible explosion suddenly lights up the sky. Grabbing the camera, the couple make their getaway, as approaching police cars speed toward the scene. Five years later, the fate of TWA Flight 800 has been attributed to a mechanical malfunction. But for John Corey and his wife Kate Mayfield, both members of the elite Anti-Terrorist Task Force, the case is not closed. Suspicious of a cover-up, they set out to find the one piece of evidence that will prove their theory-that at least two other people are determined to keep hidden: a videotape of the unbelievable truth.

Night Fall

161234d0-e177-4ce1-af28-7cdd408c1a83-1

Erik Olesen

WHAT SUCCESSFUL PEOPLE ARE SAYING ABOUT THIS BOOK... "Wise words on a very important subject. For all who face the challenge of change, here are 12 steps that can help you turn your future into your friend." "Superb book. 12 Steps To Mastering the Winds of Change is a great prescription for success and good health in the most troublesome times. This book shows you how to manage change without making yourself sick." -Dr. Art Ulene, Television Health Commentator, ABC's Home show "Stress is a fact of life. Properly managed it is a great motivator. Improperly managed it is the grim reaper-destructor of health, happiness, life itself. The peak performers in this excellent book have developed their individual solutions to managing stress and change. Readers will gain important insights from these examples and can improve their lives accordingly." -William K. Coors, Chairman and President,

Browse by categories

Mark H. McCormack

On Selling

Denis Waitley

The Seeds of Greatness

Josh Gordon

Tough Calls

Raymond C. Johnson

The Achievers ( 1st Edition copy )

Martin E. P. Seligman

Learned Optimism

Eugene B. Griessman

Time Tactics of Very Successful People

Arthur Freeman; Rose DeWolf

The Ten Dumbest Mistakes Smart People Make and How to Avoid Them

Robert J. Sternberg

Successful Intelligence

Camille Lavington

You've Only Got Three Seconds (1st Edition )

Herbert Benson MD

Your Maximum Mind

Howard H. Stevenson; Jeffrey L. Cruikshank; Mihnea C. Moldoveanu; Michael C. Moldoveanu

Do Lunch or Be Lunch

Ellen Michaud; Russell Wild

Boost Your Brainpower

Will Bulsiewicz

Fiber Fueled

Tony Alessandra

Non-Manipulative Selling

John Grisham

The Runaway Jury

John Lescroart

The Vig

Robert K. Tanenbaum

Counterplay

Michael Brandman

Robert B. Parker's Killing the Blues

Keith Thomson

Once a Spy

Robert Crais

Sunset Express

Nelson DeMille

Spencerville

Matt Richtel

Devil's Plaything

Nelson DeMille

Night Fall

Erik Olesen

Twelve Steps to Mastering the Winds of Change

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