The Nordstrom Way to Customer Experience Excellence by Robert Spector; BreAnne O. Reeves, Paperback | Pangobooks

Product Details

Category - Non Fiction / Business & Economics

Format - Paperback

Condition - Good

Listed - A year ago

Views - 11

Wishes - 1

Ships From - Georgia

Est. Publication Date - Oct 2017

Overview

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

Publisher Description

"Top Ten Business Books For 2017" - Forbes The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the...

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The Nordstrom Way to Customer Experience Excellence

The Nordstrom Way to Customer Experience Excellence

By: Robert Spector

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