Fierce Conversations illuminates the path to a new degree of authenticity, a new way of expressing who you are and what you believe as a person and a leader. Susan Scott has spent sixteen years training clients in the art of fierce conversations, empowering them to achieve exceptional results through transforming dialogue. As she explains, success increasingly hinges on engaging colleagues, cus-tomers, friends, and family in ways that interrogate reality, provoke learning, tackle tough challenges, tap our deepest aspirations, and enrich relation-ships. Fierce Conversations shows you how, with the principles, tools, and stories to take you step-by-step through your first fierce conversation-with yourself-and on to the most challenging and important conversations facing you.

ISBN: 9780670031245