A 20+ year old book that tells you how to communicate effectively. It tells you how connections are made, the principles, essential components, misconceptions and ways to improve. Also included, sections on connecting self with communication, verbal communication, nonverbal communication, listening and thinking in the process, connecting in public situations, managing anxiety about public speaking, speaking informatively, persuasive speaking, interpersonal communication, developing relationships, and working in groups and teams. Everything you need to know is here! Is it outdated? Possibly. Is it great for a craft project or book safe? Surely!