Category - Non Fiction / Business & Economics

Format - Paperback

Condition - Good

Listed - 8 months ago

Views - 1

Ships From - Colorado

Est. Publication Date - Sep 2003

Be Our Guest: Perfecting the Art of Customer Service

Publisher Description

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honour of the 10th anniversary of the original BE OUR GUEST, Disney Ins...