Product Details
Category - Non Fiction / Business & Economics
Format - Paperback
Condition - Like New
Listed - A day ago
Ships From - Puerto Rico
Seller Description
El cliente pone las reglas: Las 39 normas esenciales para brindar un servicio excepcional" by Lee Cockerell, former EVP of Walt Disney World, emphasizes the importance of excellent customer service for business success. The book outlines 39 rules for providing exceptional service, ensuring customer satisfaction and loyalty. These rules cover various aspects of customer interaction, from valuing customer feedback to empowering employees to meet customer needs effectively. The book is available in Spanish
Overview
El Cliente Pone Las Reglas: Las 39 normas esenciales para brindar un servicio excepcional
ISBN: 9788496627628
Publisher Description
The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that ...
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