Product Details
Category - Non Fiction / Business & Economics
Format - Hardcover
Condition - New
Listed - 7 months ago
Ships From - California
Est. Publication Date - May 1993
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Product Details
Seller Description
Customer service
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Overview
"Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a boomin...
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